Order and Delivery

Average delivery times

We strive for the best price-quality ratio of our products. That is why we choose to send the products directly from the supplier. This allows us to save enormously on transport, storage, packaging and shipping costs and to offer the products at a fair price.

We also strive to realize the most sustainable shipping. The world is not in a very good state and we want to do our part by making the shipping as sustainable as possible. It is therefore possible that the order takes a little longer than what you are used to from Dutch and Belgian companies.

Any order placed before 23:00 will be processed within 24 hours and the average delivery time is 5 - 12 days.


Always free shipping

We will pay the shipping costs ourselves. Every order will be delivered to your home 100% FREE.
There is no minimum order quantity required.

Track your order

You can track your order via our track & trace page. After processing your order, it can be tracked anytime and anywhere so that you know exactly when you can expect your products at home.

Questions about your order?

For questions about your order, we refer you to the frequently asked questions page. Can't figure it out? Then you can contact our customer service directly. They will try to provide you with an answer as soon as possible.

Welcome to Lovellas – Your Fashion Paradise! At Lovellas, it’s more than fashion; it’s a lifestyle. As your ultimate online destination for stylish outfits and the latest trends, we bring fashion and more straight to your door.

In addition to fashion, we also offer carefully selected accessories, beauty products and useful household items that enrich your life. Our mission? To inspire you and provide you with everything you need to shine. We offer a seamless shopping experience with a focus on quality and customer satisfaction.

Our team is here to help you with personal advice, so you can always shop with confidence. With an easy-to-use website and fast delivery, we make online shopping a pleasure. Discover today why fashion-conscious shoppers choose Lovellas! Shop now and experience the magic of Lovellas – Where Fashion and More Come Together!

Safe online shopping

At Lovellas you always shop safely. All your shopping activities and personal data are only used for Mavuzo's own purposes. We also have a 100% secure payment page for the safe payment of your order.

Feel free to look around the webshop and we hope to welcome you to our Lovellas family soon 💚

Have fun at Lovellas!

Order & Delivery

When can I expect my order?

The average delivery time is 6-12 days. Our products are shipped directly from the supplier to you. This unique business model allows us to save enormously on storage and transport costs and we can offer the products at a lower price than the competition and take the shipping costs for our own account.

The expected delivery time has passed, where is my order?

In 99% of cases, orders are delivered within the expected delivery time. Unfortunately, it can sometimes happen that an order is delayed in the delivery process. You can check the status of your order via the Track & trace page. Or contact our customer service.

I am missing some products from my order, how is that possible?

Because we work with different suppliers, it is possible that products are shipped separately. If items are missing from your order, you will usually receive them after 2-3 days.

What are the shipping costs?

We will pay the shipping costs of your order ourselves.

Exchanges & Returns

I am not satisfied with my order. Can I return it?

Yes. You can return any order to us within 14 days without giving a reason.

I want to return an item. What should I do?

If you are not satisfied with your order, you can exchange or return it within 14 days of receipt. Products must be returned in their original condition and with labels and tags. The product may not show any signs of use.

A return shipment must always be provided with a Track & Trace code. The sender is always responsible for the shipment.

Once our supplier has received the items you returned, we will ensure that the purchase amount is immediately credited to your account.

Click here to download the return form.

Track & Trace

Where can I find my track & trace code?

On the "track your order" page you can enter your email address and order number to track your order.

The Track & Trace does not provide any information. How is that possible?

From the moment the shipment has arrived at the mail order company, the Track & Trace information is available. Please note that there may be some delay.